FAQ's
Q: Will my dog be supervised at all times?
A: Yes. Your dog will be under constant supervision by our team of experienced doggy supervisors at the Day Care Centre, and will NEVER be left unattended.
Q: What happens when it rains or is too cold for my dog to be outside?
A: There is a heated building in the field. You dog will have a choice of comfy dog beds if they would like to escape the weather or have a snooze. The dogs have constant access to the building via a big dog flap, so they can use it whenever they like!
Q: I have a puppy or small dog, can they come to the Day Care Centre?
A: Yes. The day care centre is the perfect environment for your puppy to grow and socialise. We accept puppies from as young as 11 weeks old or once they are out of their vaccination period.
Q: Do I need to book in the same days each week?
A: No you don’t, we do offer an ad hoc days service however the busier we get the harder it is to reserve your most popular days.
Q: Can my dog stay at the Day Care Centre overnight?
A: No. Dogs cannot stay at the Day Care Centre overnight. If you require this service, we can put you in contact with pet sitting or boarding service.
Q: Do you offer day care on the weekends and bank holidays?
A: The Doggy Day Care Centre only operates from Monday-Friday and closed for back holidays.
Q: Are you insured?
A: Yes. Cain9 Camp is fully insured for both the Doggy Day care and grooming facility.
Q: Are you licensed?
A: Yes. Cain9 Camp Doggy Day Care has obtained all of the licenses that are available to the business from Cheshire Easy Council.
Q: Can I meet the team and see the facilities before sending my dog?
A: Yes. We recommend you do this! Come and see the place in action. Meet the team, ask questions, see exactly where your dog will spend their day, who they’ll be with, and what they’ll be doing. We’re confident you will be impressed!
Q: What happens if my dog doesn’t get on with another dog?
A: Cain9 Camp we have to be extremely strict in only accepting social dogs. This ensures all of the dogs are happy in one another’s company, so it is unlikely your dog will not get on with another dog. In fact, the dogs usually form their own social groups with dogs at the Day Care Centre who enjoy similar activities! If we were to get an overly excited dog we do have a quiet time out area.
Q: Do you only accept well-trained dogs?
A: No. In fact, one of the reasons people choose our Doggy Day Care is that our Centre often helps with training. Many owners have noticed improvement in their dog's behaviour after attending the Day Care Centre. However, we only accept social dogs that have no history of aggression.
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